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Customer service representative
Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Required Knowledge, Skills, and Abilities
Clear communication skills.
Time management skills
Ability to 'read' customers
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15,000 - 19,999
No. of Positions
Area of Interest
Client Services & Customer Support
Aug 26, 2019
Oct 10, 2019
Customer service rep...
August 26, 2019